Frequently in the organisations find that they need to integrate new commercial software packages into their existing business operations. We have successfully assisted many clients execute a classic integration program to incorporate specialist software solutions into their business.

Recently we have seen clients needing to integrate new payment verification and fraud checking services, to reduce their exposure to online fraud. We developed a comprehensive series of services that enable our clients call centre and IVR software to take payments and route the payment verifcation through remote third party systems. The services provided all the necessary auditing and payment reversal mechanisms to provide a rich set of business operations and deliver a significant reduction in payment fraud.

Another client needed to extend the reach of the payment and top up services and had identified two significant service partners who could provide account top up and recredit services from point of sales terminals in a substantial number of locations.

The challenge was to develop services that linked to the e-payment services from epayworldwide and Blackhawk Networks. Both systems used radically different message delivery technologies, the challenge was to abstract the online financial transactions and provide robust real time processing of the messages and ensure the integrity of the transactions.

The implementations sailed through the vendors own certification programs, and were able to process each transaction through all the validations, auditing, database storage and payment posting within a few milliseconds.

The successful implementation saw a significant increase in the amounts of additional topups being processed and helped our clients make a significant business milestone.

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